Give AI answers it can trust
Organize approved services, policies and reusable answers so every response stays grounded in your business.
AI customer engagement for WhatsApp-first teams
Turn WhatsApp enquiries into qualified leads.
Engage AI is a WhatsApp AI chatbot for sales and customer support. Answer questions from approved business knowledge, qualify leads and bring your team in when needed.
Free 7-day trial
Renews automatically unless cancelled before the trial ends.
Starter, Growth and Business · AI Agent included in every plan.
Automated AI answersLeads capturedCRM history and reportsHuman handover
AI in every plan, from day one.
Approved knowledge, human handover, leads and conversation history. Connect your providers and complete setup before AI Agent can run.
Compare included workflows →How Engage AI works
How WhatsApp AI automation works
Give the AI Agent approved information, connect the channels you use and let it move routine enquiries forward while your team stays ready to step in.
Bring every opportunity into view
Connect WhatsApp conversations and website lead sources so your team can work from one shared context.
Qualify, act and hand over
Answer routine enquiries, capture the next action and pass the full conversation to a person when judgement matters.
Inside the workspace
See each conversation in context.
See WhatsApp history, lead context and human response controls together.
ConversationsExample inbox
ALProspective customerAppointment confirmed
RTReturning customerProduct enquiry
NWNew WhatsApp leadWaiting for reply
Prospective customerWhatsApp · lead qualified
Appointment created · Wednesday, 10:30 am
Reply as a team member…
Human control stays visible
AI customer support with human handover
AI Agent works from approved business information. A team member can review the history, take over and continue from the same context whenever judgement matters.
- Review the complete conversation history
- Take over without asking the customer to start again
- Keep permissions and actions scoped to the workspace
Handed over with contextConversation history stays together
Your team stays in the loopShared context · clear handover
Find the package for your workflow
Choose the workflows your team needs.
Every plan includes AI Agent, attachments and staff notifications.
Compare plan capabilities01
AI Agent
Answer customer conversations from approved business knowledge.
02
Attachments
Share approved files and media during customer conversations.
03
Staff notifications
Keep the right team members informed about important activity.
04
Appointments
Suggest times and capture customer bookings.
05
Customer notifications
Send approved service updates and reminders.
06
Orders
Collect structured order details in a conversation.
07
Follow-up rules
Continue eligible conversations using controlled follow-up rules.
08
Broadcasts
Review, schedule and send approved broadcasts with Business.
Customer journeys by package
Help customers reach their next step.
01
Service enquiries
Answer recurring questions from approved information and identify what the customer needs next.
Question → qualified lead02
Appointment booking
Suggest available times, confirm the booking and keep the right team members informed.
Enquiry → confirmed time03
Product questions
Guide customers to the right product or package without losing the context of the conversation.
Interest → relevant answer04
Sales follow-up
Continue eligible conversations with controlled timing and bring every reply back to your team.
Silence → next actionClear monthly plans
Start with AI. Grow with your workflow.
Every plan includes AI Agent, a monthly outbound AI message allowance and unlimited human replies. No automatic overage charges.
View full pricingStarter
$30 / month
- 600 outbound AI messages / month
- All 3 package capabilities included
- No automatic overage charges
Common questions
WhatsApp AI chatbot questions, answered
What is Engage AI?
Engage AI is a WhatsApp AI chatbot and customer engagement platform. It helps teams answer questions from approved business knowledge, qualify leads and hand conversations to staff. Appointment booking, orders and follow-up workflows depend on your plan and completed setup.
Does Engage AI replace my team?
No. Teams can review conversations, take over when judgement is needed and control which automation capabilities are enabled.
Which channels are supported?
WhatsApp conversations are available after Meta setup, and connected website forms can capture leads.
What counts as a billable message?
Only successfully sent outbound AI messages consume the monthly allowance, once per unique provider message object accepted for sending. Human replies are unlimited by this quota. Inbound messages, system messages, failed sends, unsent retries, internal notes, drafts and delivery receipts do not count.
Can I update company information later?
Yes. Authorized team members can maintain approved knowledge, templates and operational settings as the business changes.
How does human handover work?
A team member can take control of a conversation, review its history and continue manually. Sensitive or uncertain enquiries can be escalated for attention.
How do trials and cancellation work?
An eligible trial requires a card, lasts 7 days and automatically converts to the selected paid subscription unless cancelled before the trial ends. The selected price, billing cycle, tax and exact trial end must be confirmed before enrollment. Plan usage and capability limits apply during the trial. Cancellation stops future renewal at the period end.
Ready to turn conversation into action?